This is a declarative statement of what personal data we may collect when you request our services, whether public or private. The purpose of such a policy is to protect your right to privacy and to establish a clear understanding of what personal data you may share with us. In addition to all the legal obligations of privacy protection that are incumbent on companies, our services must also comply with all regulations associated with the exercise of the psychologist's license on Quebec territory.

Physical company address: 3055 Boulevard Saint Martin, Laval, Quebec.

E-mail: admin@lecabinetdupsy.com

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To protect the client's privacy, the psychologist is bound by confidentiality and professional secrecy. This protects the client's identity, as well as any information disclosed during consultations. Confidentiality and professional secrecy must not be confused.

Clients cannot be offered anonymity because :

1. The psychologist must be able to legally identify his client.

2. The client may meet other people in the waiting room of the psychologist's clinic.

3. The client may be seen entering or leaving the psychologist's clinic.

4.Despite all the precautions taken by the psychologist, the client must be aware that all communications passing through a chain of intermediaries (postal services and information technology) can be intercepted. Confidentiality and professional secrecy cannot therefore be 100% guaranteed. The use of information technology calls for a number of precautions.

Confidentiality can be broken to :

5. Prevent an imminent act of danger. The psychologist will then notify the police.

6. Protect a child's development or safety. The psychologist will then notify the DPJ.

7. The Youth Protection Act has broadened his powers and allows the Director of Youth Protection to lift confidentiality to facilitate the exchange of information (exceptionally and sparingly) to protect a child's interests. Since 2023-04-26, the Youth Protection Act, sections 34 and 35, allows a DPJ worker to seize a client's file, without the client's consent, in order to carry out an assessment related to a DPJ investigation.

Professional secrecy may be broken if :

8. The conditions of section 67 of the OPQ Code of Ethics are met: ''When a psychologist learns, outside the context of a confidential relationship with a client, that another psychologist would not be competent in the practice of his profession, would be unfit to practice or would contravene the provisions of this Code, and he has reasonable grounds to believe that this information is valid, he informs the Order. When this information is transmitted to him in the context of the practice of his profession, he shall disclose it only with the explicit authorization of the client.''

9. A judge legally orders the lifting of professional secrecy during a court hearing.

10. A coroner requires the patient's clinical records to be seized after his client's death.

11. In order to protect the public, the Ordre des psychologues du Québec's practice management teams and the President of the Order may request a professional inspection, take possession of client files and rule on the psychologist's competence.

Record-keeping statement

Information collected by the psychologist is deposited in the client's file. In accordance with the Regulation and the Code of Ethics of Psychologists, this file is covered by confidentiality. After each meeting, information about the process is recorded in the file, which is kept in a secure location. It is the psychologist's responsibility to ensure that files are kept for a minimum of 5 years after the end of services, and that only authorized persons have access to them. Should the client and/or the psychologist wish to record the sessions, they must also agree in advance to protect confidentiality, professional secrecy and the intellectual property of both parties.

Law 25: Protection of personal information

Since 2022-09-22, Bill 22 in Quebec, Canada, has been implementing new legislation to protect personal information. These changes will be gradual to date, and it is mandatory to designate a person responsible for the protection of personal information within the psychologist's office, who will ensure that the law is respected and implemented. At Le Cabinet du Psy this person is Racha Affara. The person responsible for the protection of personal information seeks to protect this information throughout the life cycle of the personal information collected: collection, consent, use, communication, conservation, destination, anonymization and destruction. For more information, you can visit the Commission d'accès à l'information (CAI) website, which also offers several tools and relevant information.